Legal
Everything that governs your use of Tracepo, in one place. English is the source of truth for all documents except the Public Offer, where Russian prevails.
- Terms of ServiceThe agreement for customers outside Uzbekistan.Version 1.3 · Updated 2026-10-06
- Public Offer (Uzbekistan)The agreement for customers contracting from Uzbekistan.Version 1.4 · Updated 2026-10-14
- Privacy PolicyWhat we hold about you, why, and for how long.Version 1.4 · Updated 2026-10-14
- Data Processing AgreementHow we process personal data on your behalf. No separate signature needed.Version 1.3 · Updated 2026-10-14
- SubprocessorsEvery third party that touches your data, and where. Changes announced 30 days ahead.Version 1.3 · Updated 2026-10-14
- Acceptable Use PolicyWhat you may send us, and what you may not do to the platform.Version 1.1 · Updated 2026-10-06
- Billing and Refund PolicyRenewal, cancellation, price changes, what happens if a payment is missed, and refunds.Version 1.3 · Updated 2026-10-06
- Cookie PolicyWe do not use cookies. This page explains what we use instead.Version 1.1 · Updated 2026-10-06
- Service Level AgreementAvailability commitment, the remedy if we miss it, and support response times for paid plans.Version 1.3 · Updated 2026-10-06